Summary
We are looking to hire a Travel Agent to join us in our mission to educate the world. The successful candidate shall be responsible for managing business travel requirements and be passionate about travelling.
Responsibilities
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- Plan transportation, accommodation, and other travel services for employees travelling on business missions
- Cooperate with employees to determine their needs and recommend them appropriate modes of transportation, travel dates, and accommodations
- Book transportation and make hotel reservations
- Get the best deals and prices for accommodations at the targeted destination
- Manage recurring travel issues, complaints, or refunds
- Manage employees’ travel allowance transactions or advances given in respect to business travel expenses
- Maintain and update a daily/monthly report to track travels and expenses
- Document all travel requests initiated by our employees and respond to those requests in a timely manner
Qualifications and Work Experience
- Bachelor's degree in business administration or any relevant field
- 2 years of proven experience as a travel agent
- Excellent knowledge of reservation systems and e-traveling
- Extensive knowledge of Microsoft applications, particularly Excel
- Good knowledge of domestic and international travel trends
- Good command of both written and spoken English
- Personal travel experience is considered an advantage
Behavioural Competencies
- Problem-solving skills and critical thinking
- Excellent communication skills
- Excellent negotiation skills
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